METLIFE Interview
With Doria Cherkaski, Product & Marketing Communications Manager
3rd May 2012
Agence L / Womenology
What percentage of MetLife’s customers are female? Has this percentage evolved over the last few years?

Doria Cherkaski, Product & Marketing Communications Manager at Metlife
Doria Cherkaski
Overall, our porfolio of direct customers is made up of 57% women. Today, this proportion of women is a bit less than it was in 2002. This slight over-representation of women in our portfolio is perhaps due to the typology of our products which females tend to buy more, such as “accident”, “hospitalisation”, “funeral plan” products. For protection plans that require a consulting or patrimonial approach and that are bought face to face, the male population is more present.
Agence L / Womenology
MetLife isn’t so well known in France; how do you communicate your brand?
Doria Cherkaski
It’s only been a year that we’ve been under the brand MetLife in France. We’re eager to develop the brand’s reputation but that will happen gradually, particularly by highlighting the innovative nature of the new products we’re developing.
We have just launched a product that’s aimed at the female market, Serena, an insurance in the event of diagnosis of a female cancer, which is driving us to advertise in very different media. Being an extremely segmented product, we’re also going to put in place a very segmented advertising system by being present on sites with a very large female audience that focus on family and women’s concerns…
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